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Lisa Steadman

@lisstead

Why @OntheBeachUK can you reply to other customers but not us?


Thanks @OntheBeachUK you’ve just taken the remainder of the holiday cost today but the country is in a state of emergency. Makes perfect sense, not! Still no reply, still no answers, poor customer service, can’t talk to anyone, and that’s apparently ok! @Crofty4444 @MartinSLewis


Surprise, surprise @OntheBeachUK no reply AGAIN today! We travel in a week! Cheers! No contact whatsoever. Joke! Appalling customer service @MartinSLewis @TheSun @Crofty4444 @ATOLprotected


It’s a week to the day we’re meant to fly @OntheBeachUK we need a reply. You’re taking the remainder of the holiday cost today. Morocco are still in a state of emergency. Surely today is the day? #unfair #OntheBeach @MartinSLewis @Crofty4444


Will it be reply day today @OntheBeachUK? We travel in a week, Morocco are in a state of emergency until the 10th. Surely now you need to get in contact with us or are you going to leave it until the day we go? Just an acknowledgment would help. #fedup @Crofty4444 @MartinSLewis


What’s the chance of a reply today @OntheBeachUK - zero to none?? Absolute shambles, travel to Morocco in a week, flight not available anymore on Ryanair but still no contact from you. Joke. #onthebeach #COVID19 @Crofty4444


Lisa Steadman 님이 재게시함

@OntheBeachUK we have emailed you, still no reply. We are due to travel to Morocco in less than 2 wks. Foreign Office advise no travel. This needs addressing now ASAP please. Poor customer service.


Lisa Steadman 님이 재게시함

It's down to us now. We ALL owe it to each other to abide by these new lockdown rules. If we don't, more people will die. It's as simple as that. This is an incredibly serious moment for the country. Time to step up & honour the spirit & heart of the WW2 generation.


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