pranavrajs's profile picture. Building the best support tool, open source @chatwootapp.

Pranav

@pranavrajs

Building the best support tool, open source @chatwootapp.

Pranav reposted

Did you see the Chatwoot truck in SF today?

chatwootapp's tweet image. Did you see the Chatwoot truck in SF today?

Create tools within Chatwoot :)

pranavrajs's tweet image. Create tools within Chatwoot :)

A new Captain update is rolling out soon. Captain now supports complex scenarios, not just simple QnA flows. Here’s what’s coming: Scenario automation: You can define multiple situations and how each should be handled automatically. Expanded functions: Captain can now access…



I have been playing the same moves a 100 games now. Got 100% accuracy today :)

pranavrajs's tweet image. I have been playing the same moves a 100 games now. Got 100% accuracy today :)

Pranav reposted

🤖 Announcing Autofix Bot -- AI agent that detects and fixes security vulnerabilities in code. Autofix Bot v1 benchmark: - 8% more accurate than Claude Code - 52% cheaper than Codex CLI - 5x faster than Gemini CLI Programming with AI introduces real challenges to security: -…

dolftax's tweet image. 🤖 Announcing Autofix Bot -- AI agent that detects and fixes security vulnerabilities in code.

Autofix Bot v1 benchmark:
- 8% more accurate than Claude Code
- 52% cheaper than Codex CLI
- 5x faster than Gemini CLI

Programming with AI introduces real challenges to security:
-…

I took a Robotaxi today. The way it runs on 101 made me feel that they’ll be able to scale and expand into new cities much faster than Waymo could.


Super slick video. Well done @ToolJet

From ToolJet

Wow, that was a strong earthquake.


Awesome product. You can speak casually, and it knows you meant email or PR description. The format just comes out perfect. Minimal effort, great results.

🚨 BREAKING A new AI app by @every launches today: Monologue @usemonologue is a smart voice dictation app for Mac that lets you work 3x faster without breaking flow. It’s already being used by people like @bentossell, @nateliason, and @julien_c to write over 1 million words a…



Since we were using Ruby at @chatwootapp, getting LLM traces in place was a pain. There were no standard libs. I went down the rabbit hole with OpenTelemetry and realized why it doesn’t work well with OpenInference. I was ranting about this to Pranay, and funny enough, he’s been…

LLM observability is broken⛓️‍💥 There are too many new libraries floating around, but they don't follow accurately the OpenTelemetry conventions. OTel isn’t perfect for LLMs yet—but extending a proven standard beats inventing another one. Why not use the same standard (OTel)…

pranay01's tweet image. LLM observability is broken⛓️‍💥

There are too many new libraries floating around, but they don't follow accurately the OpenTelemetry conventions. OTel isn’t perfect for LLMs yet—but extending a proven standard beats inventing another one. 

Why not use the same standard (OTel)…


All-day, 18-hour battery life is the most deceptive thing I’ve heard today.


Notion closes the entire window when you close the last tab. It feels like they took Chrome’s behavior, but it doesn’t really work here. It's worse because the application reopens the last page you were on. So when you try to close it, the whole window shuts down. I end up stuck…


Posthog merch is really good. Thanks @posthog

pranavrajs's tweet image. Posthog merch is really good. Thanks @posthog

Are there any ATS platforms I can sign up for and start using directly, without going through a sales call? Lever, Greenhouse, and BambooHR all require one. We’ve got multiple openings at @chatwootapp, and the current Notion + email setup isn’t scaling well.


Cursor x Linear agents is pretty cool. I've been creating PRs with just the product description.

pranavrajs's tweet image. Cursor x Linear agents is pretty cool. I've been creating PRs with just the product description.

Pranav reposted

I've been a fan of @chatwootapp since I happened to meet @Scmmishra and became familiar with his work, especially @picoletter_hq and one dollar stats. So it's with great pleasure that I am recruiting for them now. I can guarantee you great team mates, interesting problems and an…

Do y'all know @chatwootapp? Just onboarded them as a client and if you're a rubyist you should pay attention. Chatwoot makes an open source customer support tool in Rails and it's open source! I know several developers from their team and I can assure you - it's a great team.…

svsrecruiting's tweet image. Do y'all know @chatwootapp?

Just onboarded them as a client and if you're a rubyist you should pay attention. 

Chatwoot makes an open source customer support tool in Rails and it's open source! I know several developers from their team and I can assure you - it's a great team.…


Of all the things I expected to see today, a Taylor Swift edition DPA from @PostHog was not one of them.

pranavrajs's tweet image. Of all the things I expected to see today, a Taylor Swift edition DPA from @PostHog was not one of them.

Pranav reposted

25,000 stars on GitHub! Thanks to everyone who made this possible.


Devin loves Windsurf, spotted in SF today.

pranavrajs's tweet image. Devin loves Windsurf, spotted in SF today.

It's pretty good for a locally available model. Hallucinates a lot, but quite useful do a lot of small automations.


Pranav reposted

| ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄| | You should open source your code. | |_________________| \ (•◡•) / \ / —— | | |_ |_


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