Pranav
@pranavrajs
Building the best support tool, open source @chatwootapp.
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This is really well executed. I tested it and immediately wanted to sign up for Amplitude, the insights were really good. I don't get why people dunk on this product.
We just made Amplitude's first free product. Introducing AI Visibility: SEO for LLMs. Customers are using search engines less and AI more for finding what companies they should work with. AI Visibility queries @ChatGPTapp, @claudeai, and @GeminiApp, and scores how your company…
In India, every other month there’s something new that needs to be linked.
Create tools within Chatwoot :)
A new Captain update is rolling out soon. Captain now supports complex scenarios, not just simple QnA flows. Here’s what’s coming: Scenario automation: You can define multiple situations and how each should be handled automatically. Expanded functions: Captain can now access…
I have been playing the same moves a 100 games now. Got 100% accuracy today :)
🤖 Announcing Autofix Bot -- AI agent that detects and fixes security vulnerabilities in code. Autofix Bot v1 benchmark: - 8% more accurate than Claude Code - 52% cheaper than Codex CLI - 5x faster than Gemini CLI Programming with AI introduces real challenges to security: -…
I took a Robotaxi today. The way it runs on 101 made me feel that they’ll be able to scale and expand into new cities much faster than Waymo could.
Awesome product. You can speak casually, and it knows you meant email or PR description. The format just comes out perfect. Minimal effort, great results.
🚨 BREAKING A new AI app by @every launches today: Monologue @usemonologue is a smart voice dictation app for Mac that lets you work 3x faster without breaking flow. It’s already being used by people like @bentossell, @nateliason, and @julien_c to write over 1 million words a…
Since we were using Ruby at @chatwootapp, getting LLM traces in place was a pain. There were no standard libs. I went down the rabbit hole with OpenTelemetry and realized why it doesn’t work well with OpenInference. I was ranting about this to Pranay, and funny enough, he’s been…
LLM observability is broken⛓️💥 There are too many new libraries floating around, but they don't follow accurately the OpenTelemetry conventions. OTel isn’t perfect for LLMs yet—but extending a proven standard beats inventing another one. Why not use the same standard (OTel)…
All-day, 18-hour battery life is the most deceptive thing I’ve heard today.
Notion closes the entire window when you close the last tab. It feels like they took Chrome’s behavior, but it doesn’t really work here. It's worse because the application reopens the last page you were on. So when you try to close it, the whole window shuts down. I end up stuck…
Are there any ATS platforms I can sign up for and start using directly, without going through a sales call? Lever, Greenhouse, and BambooHR all require one. We’ve got multiple openings at @chatwootapp, and the current Notion + email setup isn’t scaling well.
Cursor x Linear agents is pretty cool. I've been creating PRs with just the product description.
I've been a fan of @chatwootapp since I happened to meet @Scmmishra and became familiar with his work, especially @picoletter_hq and one dollar stats. So it's with great pleasure that I am recruiting for them now. I can guarantee you great team mates, interesting problems and an…
Do y'all know @chatwootapp? Just onboarded them as a client and if you're a rubyist you should pay attention. Chatwoot makes an open source customer support tool in Rails and it's open source! I know several developers from their team and I can assure you - it's a great team.…
Of all the things I expected to see today, a Taylor Swift edition DPA from @PostHog was not one of them.
25,000 stars on GitHub! Thanks to everyone who made this possible.
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