Samantha
@sambambo_
Director of UX ✨ Currently @Picsart 🖌️ Previously @monzo @Zoopla. European. Scuba junkie 🐠 She/her
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Midjourney got mail 📬 Literally thousands of post cards got sent to the 11 employees of Midjourney This is guerrilla tactics, and it might just work. The issue is that AI, in this case Midjourney is biased… 👇
Hey @Spotify -- bug on Android. Tried to remove a song from a collaborative playlist someone else had added only for it to be added again and duplicated.
When I have to explain yet again why statistical significance in qualitative research isn't necessary
Recently learnt cooking eggs whole in the air fryer is a thing. Tried soft and hard "boiled", and it works. Game-changer.
That feeling when you've improved designs and the results are better than expected. Uplifts of 9% and 20% in two experiments 🤘🏼
"Build it and they will come" doesn't work if your product isn't... - Different - Better - Cheaper ...than the way your audience currently completes their task.
This oft-cited picture is just wrong. We do not start with a skateboard and end up with a car. At no point did our customer request a skateboard or a bicycle. They'll reject that out of hand. 1/2
🚨Launch Day🚨 All of my time in tech has lead me here! I'm excited to announce the launch of 'Visible Leaders' - A design leadership coaching and advisory co dedicated to supporting women & non-binary leaders. Help spread the word>>@visible_leaders visibleleaders.design
Of all the so-bad-it's-good stock photos out there, this has got to be one of my favourites.
People who use voice notes on Slack – how do you use them? In DMs? Channels? To communicate what kinds of messages? I'm yet to find a use case for them
One of the unexpected highlights of user research interviews is talking to a participant that's authentically funny. It creates such wholesome energy for the entire product team watching.
Great tips here for user researchers too. You want your peers to care about what you spent your time researching. How you deliver content is critical to whether that happens.
A year ago, a non-academic friend listened to a talk I gave. I thought it went great. My friend disagreed. She said that academics are experts at making interesting stuff boring—and that we should all take a speech class. So I did. And here are 6 most useful things I learned.
This is one of the most common problems I see with surveys. It's why they're a more difficult tool to use well than you'd first think. Just like with good writing, good research puts itself in your users' shoes.
If only they had spent a reasonable amount of time considering whether they were asking questions people could accurately answer
This visual was shared with me this week. Good reminder of why user experience design includes words. Content hierarchy matters because we process information in specific ways.
Big fan of how @GreigCranfield has been using @jfuccella's framework to bring alignment to a product team (across eng, design, product + research) and build the research roadmap.
I often run workshops with this framework. Get eng, design, product, marketing, to post assumptions on the below axis. Risk: if we're wrong, how f*cked are we? Evidence: how much evidence do we have? High risk, low evidence is the danger zone and forms your research roadmap.
I love research and practice it often but as a designer it irks me that I’m expected to be as good as a FT researcher. If you need that scale and deep dive, hire a researcher and don’t scrimp on it
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