servitizationm1's profile picture. Free and open online course on servitization in collaboration between @CTFse and Karlstad Business School @KAU.

Servitization MOOC

@servitizationm1

Free and open online course on servitization in collaboration between @CTFse and Karlstad Business School @KAU.

#servitizationmooc It's 12.30 CET. Warm welcome to our Twitter chat on servitization and related challenges. Ready?


#servitizationmooc In 5 min we start the Tweetchat with Reflections on how companies could servitize and overcome related challenges, hope to see you. Don't forget to use #servitizationmooc in your tweets!


#servitizationmooc I guess that's all for this tweetchat. Thanks a lot. The conversation can of course continue, but the official tweetchat will end now. Bye bye!


#servitizationmooc Good points raised today, let’s keep them in mind when continuing the course.


#servitizationmooc Q5: Finally, please share any important thoughts/reflections that has emerged during the course up till now. Any good learnings?


#servitizationmooc Q4: From your experience, how can servitization be used as a differentiating tool?


#servitizationmooc And to follow up on Q3: Do you have any idea on how to get to know your customers even better? Any practical examples?


#servitizationmooc Q3 In the literature and in videos of this module it is suggested that servitization and relations goes hand in hand. I.e. companies need to have close interactions with other actors, e.g. their customers. Based on your experiences, is relations that important?


Please feel free to comment on each other's tweets as well! #servitizationmooc


#servitizationmooc Don't forget to use #servitizationmooc and reply with A2 in your tweets!


#servitizationmooc Q2: Under what circumstances is servitization not a good option? Any experience of your own on this matter?


#servitizationmooc Q1: Based on your own experiences, WHY should a company conduct servitization?


#servitizationmooc I'll ask a few questions with a number attached to each: Q1 (Question 1) Q2, etc. You reply with A1 (answer to Q1) A2 etc, correspondingly.


#servitizationmooc It's 12.30 CET. Warm welcome to our Twitter chat on reflections on why a company should conduct servitization, or perhaps why not. Ready?


#servitizationmooc Don’t forget the Tweetchat today at 12.30 CET. Topic: Reflections on why a company should servitize or why not, coupled with your own experiences. See you soon!


#servitizationmooc That's all for this tweetchat. Thanks a lot. The conversation can of course continue, but the official tweetchat will end now at 1.30. Bye bye!


#servitizationmooc This chat passed by quickly! It’s time to stop. Good points raised today, let’s keep them in mind when continuing the course.


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