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willie_cppm's profile picture. Oracle Service Cloud Product Manager - specializing in digital customer service. - Customer Portal Framework - Community Self Service

Willie Eide

@willie_cppm

Oracle Service Cloud Product Manager - specializing in digital customer service. - Customer Portal Framework - Community Self Service

51Posts 47Followers 29Following
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Willie Eide
 @willie_cppm
Mar 17, 2019

Tomorrow this room will be filled with OSvC Customer Advisory Board members. #ModernCX

willie_cppm's tweet image. Tomorrow this room will be filled with OSvC Customer Advisory Board members. #ModernCX
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Willie Eide
 @willie_cppm
Apr 11, 2018

What is the best way you can communicate with your customer?? Organic channels. #ModernCX @OracleServCloud

willie_cppm's tweet image. What is the best way you can communicate with your customer?? Organic channels. #ModernCX @OracleServCloud
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Willie Eide
 @willie_cppm
Apr 11, 2018

How do customers message you? Omni to Organic channels. #ModernCX @mbrusyo

willie_cppm's tweet image. How do customers message you? Omni to Organic channels. #ModernCX @mbrusyo
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Willie Eide
 @willie_cppm
Apr 11, 2018

Virtual reality for customer service.... closer than. You think. #ModernCX @jwartgow

willie_cppm's tweet image. Virtual reality for customer service.... closer than. You think. #ModernCX @jwartgow
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Willie Eide
 @willie_cppm
Apr 11, 2018

The future of digital channels (co-browse, char, video chat) with Michelle Brusyo #ModernCX

willie_cppm's tweet image. The future of digital channels (co-browse, char, video chat) with Michelle Brusyo #ModernCX
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Willie Eide
 @willie_cppm
Apr 11, 2018

Can a Product Manager deliver a Development Track session?? Come find out. Developer tools for OSvC Customer Portal #ModernCX #dontsaycant

willie_cppm's tweet image. Can a Product Manager deliver a Development Track session?? Come find out. Developer tools for OSvC Customer Portal #ModernCX #dontsaycant
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Willie Eide
 @willie_cppm
Apr 11, 2018

Traci Scott from #pella and Lauren Wiedt from #Scriptpro displaying excellence in digital customer service - packed house #ModernCX

willie_cppm's tweet image. Traci Scott from #pella and Lauren Wiedt from #Scriptpro displaying excellence in digital customer service - packed house #ModernCX
willie_cppm's tweet image. Traci Scott from #pella and Lauren Wiedt from #Scriptpro displaying excellence in digital customer service - packed house #ModernCX
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Willie Eide
 @willie_cppm
Apr 11, 2018

Customer showcase for service #Modern CX

willie_cppm's tweet image. Customer showcase for service #Modern CX
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Willie Eide
 @willie_cppm
Apr 11, 2018

Virtual reality through oracle service cloud #ModernCX

willie_cppm's tweet image. Virtual reality through oracle service cloud #ModernCX
willie_cppm's tweet image. Virtual reality through oracle service cloud #ModernCX
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Willie Eide
 @willie_cppm
Apr 11, 2018

Exceptional customer service #ModernCX #Bethesda

willie_cppm's tweet image. Exceptional customer service #ModernCX #Bethesda
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Willie Eide
 @willie_cppm
Apr 10, 2018

Don’t sell a product - sell an IDEA! #ModernCX

willie_cppm's tweet image. Don’t sell a product - sell an IDEA! #ModernCX
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Willie Eide
 @willie_cppm
Apr 9, 2018

CAB going full steam #ModernCX Oracle Service Cloud

willie_cppm's tweet image. CAB going full steam #ModernCX Oracle Service Cloud
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Willie Eide
 @willie_cppm
Apr 9, 2018

Modern CX - Service CAB Session to start the week #ModernCX

willie_cppm's tweet image. Modern CX - Service CAB Session to start the week #ModernCX
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Willie Eide
 @willie_cppm
Apr 4, 2018

Please help support ModernCX 2018 Speaker, add a #Twibbon now! twibbon.com/support/modern…

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Willie Eide
 @willie_cppm
Apr 4, 2018

Excited for Modern CX Experience in Chicago April 10-12!

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Willie Eide
 @willie_cppm
Mar 23, 2018

Looking forward to learning #custserv #CX excellence fr #OSvC customers @pier1, @TotalWine, @ameriprise and @OracleServCloud team at #modernCX 2018. Less than two months and counting! - infl.tv/dhiL

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