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@O2 no, the escalation department are apparently calling my wife 'some time in the next 3 days'. Great service for a 10yr customer.
20 minutes in queue to talk to someone about an upgrade. Not a great incentive to get me stay @O2.
@O2 awful customer service and have been a customer over 15 years! Probably not for much longer.
@O2 why are you sending me sales texts? I am not a customer. I don't want to call 2220 and get charged by my operator.
@O2 had the worst chat with an agent through O2 chat,had no idea what he was on about,13 days without getting anywhere! Just refund my mobil
@O2 how do I actually get you to stop texting me? This obviously isn't doing the job.
During which time there is no offer of a decent replacement phone or a reduction in charges for the inability to use O2 services.
Did you know O2 require you to send your phone off for repair three times before they'll consider swapping it for a fault?
@SouthernRailUK your lousy service is matched only by the crap mobile signal provided by @O2 and @EE
@O2 I can't get a signal...I've tried switching my phone off and on...are there any signal problems in the highlands cus of the weather?☺
How many times do the social media team have to tweet "I'm sorry to hear that :(" on an average day? #O2Problems
@O2 your 3G is so bad. I'm in London and I can't even get 1mbps! And where's 4G? Forgotten what that looks like
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