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O2Problems's profile picture. Share your #O2Problems here.

O2 Problems

@O2Problems

Share your #O2Problems here.

38Posts 12Followers 55Following
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O2 Problems reposted
gerryjmurray's profile picture.
Gerry Murray
 @gerryjmurray
Jan 12, 2015

@O2 no, the escalation department are apparently calling my wife 'some time in the next 3 days'. Great service for a 10yr customer.

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O2 Problems reposted
jakepjohnson's profile picture.
Jake Johnson
 @jakepjohnson
Jan 11, 2015

20 minutes in queue to talk to someone about an upgrade. Not a great incentive to get me stay @O2.

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O2 Problems reposted
snape_mark's profile picture.
mark snape
 @snape_mark
Jan 10, 2015

@O2 awful customer service and have been a customer over 15 years! Probably not for much longer.

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O2 Problems reposted
vgholkar's profile picture.
Vidhya Gholkar
 @vgholkar
Jan 9, 2015

@O2 why are you sending me sales texts? I am not a customer. I don't want to call 2220 and get charged by my operator.

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O2 Problems reposted
LouiselLgalt's profile picture.
louise
@LouiselLgalt
Jan 10, 2015

@O2 had the worst chat with an agent through O2 chat,had no idea what he was on about,13 days without getting anywhere! Just refund my mobil

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O2 Problems reposted
gravitygrave's profile picture.
gravitygrave
 @gravitygrave
Jan 10, 2015

@O2 how do I actually get you to stop texting me? This obviously isn't doing the job.

gravitygrave's tweet image. @O2 how do I actually get you to stop texting me? This obviously isn't doing the job.
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O2Problems's profile picture.
O2 Problems
 @O2Problems
Jan 10, 2015

During which time there is no offer of a decent replacement phone or a reduction in charges for the inability to use O2 services.

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O2Problems's profile picture.
O2 Problems
 @O2Problems
Jan 10, 2015

Did you know O2 require you to send your phone off for repair three times before they'll consider swapping it for a fault?

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O2 Problems reposted
TheDudemaster's profile picture.
The Dudemaster
 @TheDudemaster
Jan 9, 2015

@SouthernRailUK your lousy service is matched only by the crap mobile signal provided by @O2 and @EE

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O2Problems's profile picture.
O2 Problems
 @O2Problems
Jan 9, 2015

Want to pay a lot for bad service? Use O2!

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O2 Problems reposted
KLouSmart's profile picture.
K-Lou
 @KLouSmart
Jan 9, 2015

@O2 I can't get a signal...I've tried switching my phone off and on...are there any signal problems in the highlands cus of the weather?☺

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O2Problems's profile picture.
O2 Problems
 @O2Problems
Jan 8, 2015

How many times do the social media team have to tweet "I'm sorry to hear that :(" on an average day? #O2Problems

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O2 Problems reposted
TweetsByA's profile picture.
Andrew Boyers
 @TweetsByA
Jan 8, 2015

@O2 your 3G is so bad. I'm in London and I can't even get 1mbps! And where's 4G? Forgotten what that looks like

TweetsByA's tweet image. @O2 your 3G is so bad. I'm in London and I can't even get 1mbps! And where's 4G? Forgotten what that looks like
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O2Problems's profile picture.
O2 Problems
 @O2Problems
Jan 8, 2015

Do you have #4G in your area? #O2 claim to be have been "rolling this out" for sometime. Interested to hear from customers in major cities.

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