The CX Stack.
@TheCXStack
CX Alchemist. Redefining CX across the continent.
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I actually published it yesterday as promised. Link: medium.com/@oyindebrah/th… I would like you thoughts on this article and how customer feedback has ever helped you as an organization :) #CX #CustomerExperience #CustomerFeedback #Data #CustomerSuccess
I will be dropping an article on CX/Customer Success today. Stay tuned. xx
Business owners talk about stress and volume. Customers talk about response time and follow-up. Which perspective do you think matters the most when it comes to customer experience? 🤔 #CX #CustomerExperience #BusinessOwners #CustomersFirst
Interesting insight
Early survey responses suggest that customer experience issues are often less about “bad customers” and more about unclear processes and communication. Still gathering data — more insights soon. 🔜
That’s why i can’t wait for what @TheCXStack has for Vendors and customers service in Nigeria!!!
I love how nonchalant IG vendors are. Wanna get something worth over a million naira from this vendor and she said she will get back to me… it’s been one week 🤣🤣
Done
Are you a business owner or someone who buys something online? Please take some time to fill this survey about your experience, it takes less than 3 minutes to complete: docs.google.com/forms/d/e/1FAI…
Are you a business owner or someone who buys something online? Please take some time to fill this survey about your experience, it takes less than 3 minutes to complete: docs.google.com/forms/d/e/1FAI…
Are you a business owner or a customer? Please take some time to fill this survey about your experience, it takes less than 3 minutes to complete: docs.google.com/forms/d/e/1FAI…
THIS
Jheanelle flew in from Jamaica, and we got her Asoebi ready with ease: one phone call, virtual measurements, and zero adjustments needed. Bookings for 2026 are open, and this is your cue to book SBT regardless of the continent you're on, we always deliver.
A little communication goes such a long way. If you're busy, say it. If you're upset, express it. If you're running late, let people know. If you don't want to do something, be straightforward. If you're unsure, ask. It’s so simple but so, so important.
"Small things" that aren't small to me: -Goodmorning texts -Texting me first -Fast replies -Remembering things about me -Trust and Loyalty "Call me when you get home" - "Love talking to you" -Deep conversations
@risevest helps you do this as our "managed by Rise" option and we manage it, handle all paper work and remit returns to you, for a fee.
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