CSG

@csg_i

CSG delivers customer engagement solutions that help you acquire, monetize, engage and retain customers. Let’s work together to solve your business challenges.

Greenwood Village, CO

csgi.com

Se unió en Julio de 2011

8KPosts 3KSeguidores 893Siguiendo

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CSG

@csg_i

10 oct

We are proud to exhibit at this year’s @IBTTA Annual Meeting! 🎉 📆 Stop by booth 403 to see real-world examples of how data, automation and experience design work together to drive results. 🔗spr.ly/6016AtMPo #TollingInnovation #IBTTA2025

csg_i's tweet image. We are proud to exhibit at this year’s @IBTTA Annual Meeting! 🎉

📆 Stop by booth 403 to see real-world examples of how data, automation and experience design work together to drive results. 🔗spr.ly/6016AtMPo

#TollingInnovation #IBTTA2025

CSG

@csg_i

10 oct

Billing errors, login issues and payment friction quietly erode customer trust. 😡 💡 Learn how to spot these blind spots and resolve them with tools and data you already have. ▶️ spr.ly/6012AtM8n #CustomerExperience #CustomerCare #OmnichannelCommunications

csg_i's tweet image. Billing errors, login issues and payment friction quietly erode customer trust. 😡

💡 Learn how to spot these blind spots and resolve them with tools and data you already have. ▶️ spr.ly/6012AtM8n

#CustomerExperience #CustomerCare #OmnichannelCommunications

CSG

@csg_i

10 oct

🚀 80% of future #TelecomGrowth will come from #B2B—yet most CPQs aren’t built for this complexity. @AppledoreVision's report explores how Tier-1 & Tier-2 #CSPs are approaching #CPQ modernization, based on interviews with 50+ senior executives. 👉 spr.ly/6018AtzAp

CSG

@csg_i

9 oct

Can #Entitlements be the key to reducing churn, cutting support costs, and delivering seamless #CX? 📲 Tune in to our on-demand Tech Talk to hear from industry experts. 👉 spr.ly/6016AseMn #MVNO #EaaS #eSim #CustomerExperience

csg_i's tweet image. Can #Entitlements be the key to reducing churn, cutting support costs, and delivering seamless #CX? 📲

Tune in to our on-demand Tech Talk to hear from industry experts. 👉 spr.ly/6016AseMn

#MVNO #EaaS #eSim #CustomerExperience

CSG

@csg_i

9 oct

🤖 AI is reshaping #telecom – are you ready? The latest episode of Tech Talk with CSG is now on-demand! Hear experts from us, Eastlink, IBM, IDC share how #AI is transforming #CSPs. Watch on-demand. 🔗 spr.ly/6010Asdam

csg_i's tweet image. 🤖 AI is reshaping #telecom – are you ready?

The latest episode of Tech Talk with CSG is now on-demand! Hear experts from us, Eastlink, IBM, IDC share how #AI is transforming #CSPs.

Watch on-demand. 🔗 spr.ly/6010Asdam

CSG

@csg_i

9 oct

💡 CSG Xponent identifies critical moments in the #CustomerJourney & delivers cohesive, #PersonalizedCommunications that drive measurable behavior change. Boost loyalty, revenue, and efficiency today. Request a demo. 👉 spr.ly/6018AsnZo #CustomerExperience #CX

CSG

@csg_i

9 oct

Outdated tech was costing patients. 💸 📲 This EHR platform scaled real-time voice and text, cut no-shows, and sped up secure access to 1.2 seconds. See how they did it. 👉 spr.ly/6014AsV0Q #CustomerExperience #PatientExperience #AppointmentReminders

csg_i's tweet image. Outdated tech was costing patients. 💸

📲 This EHR platform scaled real-time voice and text, cut no-shows, and sped up secure access to 1.2 seconds. See how they did it. 👉 spr.ly/6014AsV0Q

#CustomerExperience #PatientExperience #AppointmentReminders

CSG

@csg_i

8 oct

Your #CX tools alone won’t drive #ROI. 📈 The true impact comes from one crucial factor most companies overlook. Want to know exactly what it is? 🤔 Download the #Gartner Market Guide and start winning. 👉 spr.ly/6010AqJ6p #CustomerExperience #JourneyAnaltyics #CJO

csg_i's tweet image. Your #CX tools alone won’t drive #ROI. 📈 The true impact comes from one crucial factor most companies overlook. Want to know exactly what it is? 🤔

Download the #Gartner Market Guide and start winning. 👉 spr.ly/6010AqJ6p

#CustomerExperience #JourneyAnaltyics #CJO

CSG

@csg_i

8 oct

❌ Long hold times. ❌ Repeating information. ❌ Being transferred again. CSG Xponent connects your systems, giving agents a complete view, so customers get the answers they need the first time. Discover how connected support works. 👉 spr.ly/6018AqyQp #CustomerCare #CX

CSG

@csg_i

8 oct

Fiber leaders choose CSG Fiber because it’s proven. 🏅 From 10K to 20M+ subscribers, we simplify operations & accelerate time-to-market. The result? Faster go-lives, lower #OpEx & seamless service at scale. 👉 spr.ly/6015AqyYl #FiberDeployment #MonetizeFiber #OSS #BSS

csg_i's tweet image. Fiber leaders choose CSG Fiber because it’s proven. 🏅

From 10K to 20M+ subscribers, we simplify operations &amp; accelerate time-to-market. The result? Faster go-lives, lower #OpEx &amp; seamless service at scale. 👉 spr.ly/6015AqyYl

#FiberDeployment #MonetizeFiber #OSS #BSS

CSG

@csg_i

7 oct

We’re heading to @IBTTA! 🎉 🚘 Join us at booth 403 to see how tolling agencies are transforming the driver experience—from clearer notices to faster payments and smarter engagement. 👉 spr.ly/6013AoxXX #Tolling #TransportationTech #CX #IBTTA2025

csg_i's tweet image. We’re heading to @IBTTA! 🎉

🚘 Join us at booth 403 to see how tolling agencies are transforming the driver experience—from clearer notices to faster payments and smarter engagement. 👉 spr.ly/6013AoxXX

#Tolling #TransportationTech #CX #IBTTA2025

CSG

@csg_i

7 oct

🚀 Telecom is evolving—80% of future #B2BGrowth will come from emerging markets. Most #CPQ systems struggle to keep pace. Enter CSG Quote & Order. 🌟 An #AI-enabled solution powering complex B2B service operators worldwide. 👉 spr.ly/6016AoxK8 #TelecomAI #B2BTelecom

csg_i's tweet image. 🚀 Telecom is evolving—80% of future #B2BGrowth will come from emerging markets.

Most #CPQ systems struggle to keep pace. Enter CSG Quote &amp; Order. 🌟

An #AI-enabled solution powering complex B2B service operators worldwide. 👉 spr.ly/6016AoxK8

#TelecomAI #B2BTelecom

CSG

@csg_i

7 oct

🧑‍💻 Most insurers agree change is overdue, but few can prove it. See why transformation in property and casualty is harder than it looks—and how to make it real. 👇 #PCInsurance #DigitalTransformation #InsuranceOperations #CustomerExperience spr.ly/6019Aoa4f

csg_i's tweet card. Why transformation in property and casualty insurance stalls: how carriers can move past legacy complexity and regulations by focusing on customer-centric workflows that deliver visible results.

Why Digital Transformation in Property and Casualty Insurance Is Harder Than It Looks

Fuente: csgi.com

CSG

@csg_i

7 oct

Disconnected systems = disconnected billing. 🙅‍♂️ See how integrating 30+ data sources helped this provider send billing messages that got 5% more customers paying within 7️⃣ days. Follow the story. 🔗 spr.ly/6016AoaLi #CustomerExperience #BillingExperience #CX

csg_i's tweet image. Disconnected systems = disconnected billing. 🙅‍♂️

See how integrating 30+ data sources helped this provider send billing messages that got 5% more customers paying within 7️⃣ days. Follow the story. 🔗 spr.ly/6016AoaLi

#CustomerExperience #BillingExperience #CX

CSG

@csg_i

6 oct

iOS 26 call screening is here, and it’s changing how brands connect. 📲 Don’t let your messages get lost. 🤳 Need tips for how your business can adapt fast? Check out this post.👇 #iOS26 #CallScreening #CustomerExperience #CX #CustomerCommunications spr.ly/6013AWlHL

csg_i's tweet card. Learn how iOS 26’s call screening changes the customer communications game. Then get practical steps to keep your critical messages seen and acted on.

How to Keep Your Customer Messages Visible with iOS 26

Fuente: csgi.com

CSG

@csg_i

6 oct

Amsterdam, we’ve arrived! 🎉 Join us at CCW Europe as we cut through the buzzwords and prove the true impact of CX. Come say hi at Booth 34 and chat all things CX. 👉 spr.ly/6012AWYWI #CustomerExperience #CX #CCWEurope

csg_i's tweet image. Amsterdam, we’ve arrived! 🎉 Join us at CCW Europe as we cut through the buzzwords and prove the true impact of CX.

Come say hi at Booth 34 and chat all things CX. 👉 spr.ly/6012AWYWI

#CustomerExperience #CX #CCWEurope

CSG

@csg_i

3 oct

One cable provider transformed its field service experience with real-time appointment management and technician tracking. 🚛 Fewer truck rolls. ⏱️ Less wasted time. 😁 Happier customers. Learn how they did it. 👉 spr.ly/6019Acf8x #CustomerExperience #CX

csg_i's tweet image. One cable provider transformed its field service experience with real-time appointment management and technician tracking.

🚛 Fewer truck rolls. ⏱️ Less wasted time. 😁 Happier customers.

Learn how they did it. 👉 spr.ly/6019Acf8x

#CustomerExperience #CX

CSG

@csg_i

3 oct

Every missed appointment costs time, money & customer trust. 🤳 #AI helps forecast job times, assign the right tech & optimize schedules, so you can keep subscribers happy & costs down. 💡 Learn how. 👉 spr.ly/6018Ac43o #FiberBroadband #TelecomAI #CustomerExperience #CX

csg_i's tweet image. Every missed appointment costs time, money &amp; customer trust. 🤳

#AI helps forecast job times, assign the right tech &amp; optimize schedules, so you can keep subscribers happy &amp; costs down.

💡 Learn how. 👉 spr.ly/6018Ac43o

#FiberBroadband #TelecomAI #CustomerExperience #CX

CSG

@csg_i

3 oct

Every bill is a customer moment. One that can either confuse—or connect. That’s why brands are using CSG Xponent to: 📊 Personalize #BillingExperiences ⚡ Drive faster payments 🔁 Build long-term loyalty Learn more. 🔗 spr.ly/6011Ac4Gv #CustomerExperience #CX

CSG

@csg_i

2 oct

We are featured in the 2025 Gartner® Market Guide for CSP Revenue Management & Monetization Solutions! 🎉 We’re proud to be among the 19 Representative Vendors recognized in this report. Download the report. 👉 spr.ly/6019Aiq9P #Gartner #Telecom #RevenueManagement #BSS