CSG

@csg_i

CSG delivers customer engagement solutions that help you acquire, monetize, engage and retain customers. Let’s work together to solve your business challenges.

Greenwood Village, CO

csgi.com

Присоединился в Июль 2011

8KПосты 3Kчитателей 892в читаемых

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CSG

@csg_i

19 ч

Don’t let outdated #BillingSystems drain your profits. 📉 Download our eBook and discover 7 proven strategies for upgrading your #telecom billing system - boost #ARPU by up to 15% and grow your business. 🔗 spr.ly/601472lGa #BillingMigration #TelecomBilling

csg_i's tweet image. Don’t let outdated #BillingSystems drain your profits. 📉

Download our eBook and discover 7 proven strategies for upgrading your #telecom billing system - boost #ARPU by up to 15% and grow your business. 🔗 spr.ly/601472lGa

#BillingMigration #TelecomBilling

CSG

@csg_i

2 дек.г.

Consumer’s email accounts are filling up. 📧 How do you ensure your communications still reach them when emails bounce off their over-capacity inboxes? Learn 6 best practices here. 👇 #CustomerExperience #OmnichannelCommunications #CX #CommunicationChaos spr.ly/601970hL3

csg_i's tweet card. Email storage limits are adding a hurdle to customer communications. Adapt your omnichannel strategy and keep critical messages delivered.

Full Inboxes, Failed Delivery | Adapting Your Omnichannel Engagement for Email Storage Limits

Источник: csgi.com

CSG

@csg_i

2 дек.г.

Running a business is hard enough without payment delays hurting cash flow. 💸 ACH gives you predictability, speed and simplicity. 📈 Explore how ACH can give your team breathing room and faster access to revenue. spr.ly/601270L9q #PaymentExperience #ACHPayments

csg_i's tweet image. Running a business is hard enough without payment delays hurting cash flow. 💸 ACH gives you predictability, speed and simplicity.

📈 Explore how ACH can give your team breathing room and faster access to revenue. spr.ly/601270L9q

#PaymentExperience #ACHPayments

CSG

@csg_i

26 нояб.г.

From 10K to 20M+ subscribers, leading providers count on CSG Fiber to scale without friction. 📈 💫 We unify ops, cut OpEx, and get you live faster—with proven results across the broadband market. spr.ly/60127USuw #Fiber #FiberOperations #ROI #OpEx #Broadband

csg_i's tweet image. From 10K to 20M+ subscribers, leading providers count on CSG Fiber to scale without friction. 📈

💫 We unify ops, cut OpEx, and get you live faster—with proven results across the broadband market. spr.ly/60127USuw

#Fiber #FiberOperations #ROI #OpEx #Broadband

CSG

@csg_i

25 нояб.г.

With AI-powered attacks on the rise, brands need to rethink how they protect every step of the customer journey. 🔒 Here's an innovative, AI-powered tool that can help brands stay ahead. 👉 spr.ly/60187ocfe #CustomerExperience #AccountSecurity #FraudDetection #CX #AI

csg_i's tweet image. With AI-powered attacks on the rise, brands need to rethink how they protect every step of the customer journey. 🔒

Here's an innovative, AI-powered tool that can help brands stay ahead. 👉 spr.ly/60187ocfe

#CustomerExperience #AccountSecurity #FraudDetection #CX #AI

CSG

@csg_i

24 нояб.г.

Want to grow feature adoption? Stop selling—start serving. 👨‍💻 With the right messaging, you can lead users to value before they drift, churn or click away. Read the blog to learn more. 👉 spr.ly/60107mAPI #CustomerExperience #CustomerRetention #CX #CustomerCommunication

csg_i's tweet image. Want to grow feature adoption? Stop selling—start serving. 👨‍💻

With the right messaging, you can lead users to value before they drift, churn or click away. Read the blog to learn more. 👉 spr.ly/60107mAPI

#CustomerExperience #CustomerRetention #CX #CustomerCommunication

CSG

@csg_i

21 нояб.г.

✅ Agility, scale and monetization at market speed—these are today’s must-haves for CSP revenue management. 🔑 Discover key insights in the @Gartner_inc®️ Market Guide. Get your copy. 👉 spr.ly/60197caGU #RevenueManagement #CSPs #Telecom #Gartner

csg_i's tweet image. ✅ Agility, scale and monetization at market speed—these are today’s must-haves for CSP revenue management.

🔑 Discover key insights in the @Gartner_inc®️ Market Guide. Get your copy. 👉 spr.ly/60197caGU

#RevenueManagement #CSPs #Telecom #Gartner

CSG

@csg_i

20 нояб.г.

Losing a customer doesn’t happen all at once. It happens when they feel unseen. 😡 💫 CSG Xponent listens for signals of fading engagement, then responds with the right offer—before they drift away. 👉 spr.ly/60167iUdy #CustomerExperience #CustomerRetention #CX

CSG

@csg_i

20 нояб.г.

💬 Sent: The RIGHT billing message 📈 Got: 10% more payments That’s what happened when a leading retail credit provider knew exactly when and how to reach its customers. Find out how. 👉 spr.ly/60157iU8h #CustomerExperience #CX #BillingExperience

csg_i's tweet image. 💬 Sent: The RIGHT billing message
📈 Got: 10% more payments

That’s what happened when a leading retail credit provider knew exactly when and how to reach its customers. Find out how. 👉 spr.ly/60157iU8h

#CustomerExperience #CX #BillingExperience

CSG

@csg_i

19 нояб.г.

📣 Tech Talk: #AI in #Telecom In this on-demand webinar, industry experts explore how AI is transforming the #CSP landscape. ▶️ spr.ly/601679na2 ✅ Real use cases ✅ Smart implementation strategies ✅ AI trends shaping the future #DigitalTransformation

CSG

@csg_i

19 нояб.г.

45% of U.S. consumers paid a bill late in the past year. 🧾 How do you ensure your bill is the one they pay first? With proactive, personalized communications. 🤳 Learn more in this blog post 👉 spr.ly/601979p5J #CustomerExperience #BillingExperience #CX

csg_i's tweet image. 45% of U.S. consumers paid a bill late in the past year. 🧾

How do you ensure your bill is the one they pay first? With proactive, personalized communications. 🤳

Learn more in this blog post 👉 spr.ly/601979p5J

#CustomerExperience #BillingExperience #CX

CSG

@csg_i

19 нояб.г.

Too many messages cause too much confusion. 📲💬 ⁇ What customers really want? 🚫 Less noise. ✅ More clarity. The 2026 State of the #CustomerExperience Report reveals what’s overwhelming your audience—and how to fix it. 🔗 spr.ly/601979RFv #CX #CommunicationChaos

CSG

@csg_i

17 нояб.г.

💫 Overcome #CX challenges with Xponent, which turns customer insights into timely, relevant actions—without replacing your existing tech stack. Unlock the potential of your #CXStrategy. 👉 spr.ly/60177egAx #CustomerExperience

CSG

@csg_i

14 нояб.г.

Your best subscribers are worth fighting for. 👊 AI helps predict churn, prevent it and bring back those who’ve left—so you protect your revenue base. 📥 Download Fiber Frontlines 2025 🔗 spr.ly/60147w8Fr #CustomerRetention #TelecomAI #FiberBroadband #TelecomGrowth

csg_i's tweet image. Your best subscribers are worth fighting for. 👊

AI helps predict churn, prevent it and bring back those who’ve left—so you protect your revenue base.

📥 Download Fiber Frontlines 2025 🔗 spr.ly/60147w8Fr

#CustomerRetention #TelecomAI #FiberBroadband #TelecomGrowth

CSG

@csg_i

14 нояб.г.

🎯 Future-proof fiber starts here. If your systems can’t scale, your ROI won’t either. ✨ We built CSG Fiber to handle growth from day one—unifying billing, care, payments, and field ops so you’re ready for what’s next. spr.ly/60157w8qL #FiberBroadband #FiberDeployment

CSG

@csg_i

13 нояб.г.

Machine learning isn’t the future—it’s how fiber leaders are scaling today. 📈 Discover how predictive insights and automation enable networks to remain reliable and operations to stay lean. 👇 #FiberBroadband #MachineLearning #AI spr.ly/60147kBQn

csg_i's tweet card. Why machine learning is the next efficiency frontier for fiber providers: how it helps predict issues, automate operations and scale profitably.

Machine Learning for Fiber Companies | Turning Data Into Decisions

Источник: csgi.com

CSG

@csg_i

13 нояб.г.

What’s better than finding the right customer? Reaching them at the perfect moment. 🤳 💫 See how one global #CSP used CSG’s real-time contextual communications to lift upsell revenue by 336%. 🔗 spr.ly/60137XunH #CustomerExperience #CustomerRetention #CX

csg_i's tweet image. What’s better than finding the right customer? Reaching them at the perfect moment. 🤳

💫 See how one global #CSP used CSG’s real-time contextual communications to lift upsell revenue by 336%. 🔗 spr.ly/60137XunH

#CustomerExperience #CustomerRetention #CX

CSG

@csg_i

12 нояб.г.

Customers don’t want an agent. They want an answer. 🤳 🤖 AI understands intent and routes them straight to resolution—fast, accurate, and frustration-free. spr.ly/60117nvLz #CustomerExperience #AI #AIForCX

CSG

@csg_i

12 нояб.г.

Unite 30+ data silos, capture more payments, more quickly. 💰 This case study shows how one provider improved the billing experience by turning insight into action. Read the full transformation. 👉 spr.ly/60137nWB1 #CustomerExperience #CX #BillingExperience

csg_i's tweet image. Unite 30+ data silos, capture more payments, more quickly. 💰 This case study shows how one provider improved the billing experience by turning insight into action.

Read the full transformation. 👉 spr.ly/60137nWB1

#CustomerExperience #CX #BillingExperience

CSG

@csg_i

10 нояб.г.

From AI to analytics to personalization, the 2026 CX trends all share a common thread: overwhelm. 🤳 📲 In this blog, you’ll find out how brands must build loyalty in a world of digital saturation. 👇 #CustomerExperience #CX #DigitalChaos #CXTrends spr.ly/60187T3um