CXForward
@cx_forward
Shaping the Future of Customer Experience with @Pega software.
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I wrote a thing about this little thing we're having in Las Vegas in a few weeks and I think the thing came out nicely. Let me know what you think about the thing but more importantly, click on the link thing and register. This is going to be the best thing ever! #PegaWorld
Some things are just better together. Come see what happens when customer engagement meets intelligent automation. Register for PegaWorld by May 13 and save $500 using promo code SAVE500. pe.ga/2LmhqrA
Covering WiFi weak spots with the Ubiquiti UniFi UAP-AC-IW douglasisaksson.com/wifi-blindspot…
The #pegaworld excitement is starting to build. I'm thrilled to be MC'ing a great set of keynotes this year, with speakers from Pega, Vodafone, HSBC, SiriusXM, Girls in Tech, and more. | PegaWorld 2019: Keynotes buff.ly/2V1fb1k
#PegaWorld brings together the biggest brands on the planet for real talk about the transformative power of tech. Whether you want to revolutionize customer engagement or work smarter with automation, join us and thousands of fellow leaders and transform your future. @Pega #CX
Dear, @amazon, @Apple, @Google, @Microsoft, and others: please create a setting where my kids need to say "please" before and "thank you" after demanding something from a #VirtualAssistant. Thank you. :) #siri #alexa #cortana
A must listen! Learn how we are “scorching” the market in CRM. We are a brand that is not widely known rather deeply known. We have embraced the cloud so partners should come for the ride. @pega @PegaDeveloper
Being selected and trusted by @Google says a lot about the mission critical capabilities of @Pega's software, says CEO @AlanTrefler
“With @Pega Situational Layer Cake (SLC), organizations can create generalized processes, and then derive more specific ones from the general cases in a straightforward, code-free manner.” Thanks for the great write up, @EbizWizard.
Pega: Bringing BPM, Case Management, Low-Code, and RPA Together - With the Situational Layer Cake from @pega , organizations can create generalized #processes, and then derive more specific ones from them. intellyx.com/2019/02/08/peg… #BPM #DigitalTransformation #LowCode
Automation for the digital age must be end-to-end, delivering journeys that are easy for customers and efficient for the business. Check out our new whitepaper: buff.ly/2VZTTOy
The time has come to abandon slow, expensive, and ineffective code-based development. pe.ga/2EQ2wVM #lowcode #nocode
As more tech like #RPA #AI #AR become more prevalent across industries, many enterprises are realizing the importance of #productmanagement . Gartner has even named product management to be key in digital business success. So what…lnkd.in/eFBiw8W lnkd.in/eM9TW9b
Do you have these books on your reading list for next year? >> 5 #Leadership Books You Must Read in 2019 buff.ly/2QsAZAA #empexp #employeeengagement #culture #workplace
6 Steps From Journey Maps to Outcomes buff.ly/2Br3khx << it's not just a tool; it's not just a workshop; it's a process! #journeymapping #cxdesign #designthinking #custexp #cx #cco
A great Podcast with @pega Steve Rudolph talking dinosaurs (Tyrannosaurus Rex Marketing) with @danielnewmanUV & @iSocialFanz - leveraging #AI to re-imagine customer engagement and design backwards from the outcomes you aspire to lnkd.in/dhQy6xR
What if you only needed one script for all your feedback buttons? #UserFeedback #OnlineFeedback #CustomerFeedback #FeedbackButton #Feedback #FeedbackAnalytics #Javascript #FeedbackForms buff.ly/2LXXLKp
#PegaWorld brings together the biggest brands on the planet for real talk about the transformative power of tech. Register now: pe.ga/2qAFABz
Has Your Customer Experience Transformation Stalled? buff.ly/2QUJ1yj by @annettefranz #cx #cco #custexp #cxjourney @ForbesCoaches @forbes
Learn how NASCO is delivering outstanding customer experience. pe.ga/2zCLzel
The Case For CX Automation And The Future of CX @ANiederer linkedin.com/pulse/case-cx-… #CX #CustomerExperience #CustomerEngagement #Automation
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The Case For CX Automation And The Future of CX
I was speaking today at the #XChange2018 conference in Moscow, an event hosted by Teleperformance Russia. It was a fantastic privilege to be speaking in Russia during my first ever visit, although...
Market demand for application development is growing faster than IT’s capacity to deliver. Low-code application development platforms are the solution to the shortage of skilled developers. pe.ga/2ooTLsn
customerthink.com/the-top-10-rea… The Top 10 Reasons Customer Journey Mapping Fails #CEM #onlinejourney
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