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Every few years I write something and tweet about it. It’s that time again. –> 5 Covid Challenges for Service Design medium.com/@gavinpmaguire… #servicedesign #CustomerExperience #COVID19 #designthinking #CX #innovation
medium.com
Five Service Design Challenges for a Changed World
As we feel our way through the Covid crisis, how can service design help organisations adapt to a new reality?
How revenue models will affect the #VirtualAssistant customer experience buff.ly/2gXnMPC #Alexa #VUI #voiceassistant #GoogleAssistant #IoT
Never mind the games. Another big step in the journey to the interface... http://bit.ly/Tovm2 also http://bit.ly/15mX6M
2 hours and 5 desks later, Pierre is an American citizen. Even Anna got interviewed...
Hey wow, my mentee (AKA the person I advised in relation to her RSA entry) won the RSA Design Directions award. http://bit.ly/5DU7q
Nice service: wireless SD card publishes pics & vids as you take them (almost) - while automatically adding geotags. http://bit.ly/p2Uyz
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