StevenVBe's profile picture. International keynote speaker - Author - Entrepreneur.
Core topic: customer experience in a digital/AI driven world

Steven Van Belleghem

@StevenVBe

International keynote speaker - Author - Entrepreneur. Core topic: customer experience in a digital/AI driven world

Steven Van Belleghem reposted

.@dominos taking pizza delivery to new heights!


Steven Van Belleghem reposted

Most companies claim they're customer-centric, but few truly deliver. What's the secret to a customer-obsessed culture? CX expert @StevenVBe shares 4 powerful transformations to bridge the execution gap and drive loyalty and growth. 👇🧵

TheyDoHQ's tweet image. Most companies claim they're customer-centric, but few truly deliver.  

What's the secret to a customer-obsessed culture? 

CX expert @StevenVBe shares 4 powerful transformations to bridge the execution gap and drive loyalty and growth.  

👇🧵

Steven Van Belleghem reposted

CX Tip: Go JOY SPOTTING in your company! by Steven Van Belleghem buff.ly/45qatuS via @StevenVBe of Nexxworks on @Thinkers360 #CustomerExperience #BusinessStrategy #CustomerLoyalty

thinkers360's tweet image. CX Tip: Go JOY SPOTTING in your company!  by Steven Van Belleghem buff.ly/45qatuS via @StevenVBe of Nexxworks on @Thinkers360 #CustomerExperience #BusinessStrategy #CustomerLoyalty

Steven Van Belleghem reposted

How the Love of 100 early AirBnB customers were the start of their global success buff.ly/3wd76dH via @StevenVBe of Nexxworks on @Thinkers360 #CustomerExperience #BusinessStrategy #CustomerLoyalty

thinkers360's tweet image. How the Love of 100 early AirBnB customers were the start of their global success buff.ly/3wd76dH via @StevenVBe of Nexxworks on @Thinkers360 #CustomerExperience #BusinessStrategy #CustomerLoyalty

Steven Van Belleghem reposted

🛍️ @StevenVBe, world-leading expert in #customerexperience and the #author of A Diamond in the Rough, analyses how @shoptemu is taking on the giants of #ecommerce. maddyness.com/uk/2024/01/31/…


Steven Van Belleghem reposted

What distinguishes actual loyalty programs from marketing loyalty programs? Don't miss @StevenVBe on #AmazingBusinessRadio as he discusses creating a customer-centric culture, emphasizing the importance of effective empathy. hyken.com/amazing-busine… #customerservice #CX

Hyken's tweet image. What distinguishes actual loyalty programs from marketing loyalty programs? 

Don't miss @StevenVBe on #AmazingBusinessRadio as he discusses creating a customer-centric culture, emphasizing the importance of effective empathy.

hyken.com/amazing-busine… #customerservice #CX

Steven Van Belleghem reposted

Wie verbaasd is over de usb-drop van Factcheckers had gewoon in 2022 mijn interview met @StevenVBe op @Apache_be kunnen lezen. "Er is altijd wel een personeelslid dat zo’n stick vindt en zijn nieuwsgierigheid niet kan bedwingen." Gevolg: bedrijf gehackt. apache.be/2022/11/16/dre…


Time for a new episode of RADAR, our monthly @nexxworks podcast! Last show of 2023: enjoy! open.spotify.com/episode/1BNTcj…


Steven Van Belleghem reposted

CEOs think they are customer-centric and probably want to be, but obviously, the people who make that determination—customers—disagree. I recently interviewed with @StevenVBe to discuss how to bridge that gap. forbes.com/sites/shephyke… #customerservice #customerexperience #CX

Hyken's tweet image. CEOs think they are customer-centric and probably want to be, but obviously, the people who make that determination—customers—disagree.

I recently interviewed with @StevenVBe to discuss how to bridge that gap. forbes.com/sites/shephyke… #customerservice #customerexperience #CX

Steven Van Belleghem reposted

Don't miss this week's Amazing Business Radio! We have @StevenVBe, CX expert and author of A Diamond in the Rough: Over a 100 Specific Tips to Build a Strong Customer Culture. hyken.com/amazing-busine… #customerservice #customerexperience #CX

Hyken's tweet image. Don't miss this week's Amazing Business Radio! We have @StevenVBe, CX expert and author of A Diamond in the Rough: Over a 100 Specific Tips to Build a Strong Customer Culture. 

hyken.com/amazing-busine… #customerservice #customerexperience #CX

Steven Van Belleghem reposted

Ever wondered why your customer-centric initiatives fall flat? @StevenVBe has the answer: "Micro-decisions." It's not just about flashy presentations; it's the small choices that model a customer-centric culture. zurl.co/RK35 @Forbes #Leadership #CustomerCentricity


Super happy with this amazing review of 'A Diamond in the Rough' in @Forbes by @Hyken forbes.com/sites/shephyke…


Steven Van Belleghem reposted

10 top books about creating a customer culture that delivers buff.ly/3sQgdiE via @StevenVBe on @Thinkers360 #CustomerExperience #Marketing

thinkers360's tweet image. 10 top books about creating a customer culture that delivers buff.ly/3sQgdiE via @StevenVBe on @Thinkers360 #CustomerExperience #Marketing

Happy to share my annual list of 10 Customer Experience Trends for 2024. #CX #CXtrends #trends24 stevenvanbelleghem.com/blog/the-10-ho…


New article on MyCustomer : does your company play in a packed or in an empty stadium? #CX mycustomer.com/service/manage…


Steven Van Belleghem reposted

'Als je denkt dat je alles over goed versus slecht in Customer Experience nu wel gezien en gehoord hebt, heb je een tijdje geen boek van @StevenVBe gelezen.' @JeanineDijkhuis las zijn nieuwste > l8r.it/eEdR VD_Management


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