Jeff Forderer
@JeffForderer
Co-Founder of @PTPCX. CX Transformation. Holacracy. Emotional Intelligence. Husband and Dad. DFS. Horse Racing. #Bitcoin
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In this article, we delve into the intricacies of modern customer loyalty rewards programs, outlining three fundamental insights that retailers need to grasp to thrive in this dynamic environment ow.ly/kjeJ50R7Z5Q
My pick to win the @KentuckyDerby is Mandarin Hero. #PTPRosesContest
In 2023, nearly 21 percent of purchases are expected to happen online, amounting to more than $6.3 billion in total spending. ow.ly/7ruN50O1k9w
Join us at the Customer Response Summit in Austin! We’ll be sharing insights on ChatGPT, Agent Empowerment and more. Not too late to register! bit.ly/3Gg9ZNy
The dynamic duo started way back. Happy birthday to my brotha! 🙌🏽❤️ Just getting started ✊🏽 @WMckennie
You won’t see a single goal in this video. But still 135 seconds of Pelé game will tell you why he has been the greatest ever. An absolutely incredible video. Messi+Mbappé+Cristiano Ronaldo = Pelé
AI is taking over the internet. But 99% of people aren't utilizing it. Here are 10 mind-blowing AI websites you should know about:
My pick to win the #KentuckyDerby is Pioneer of Medina. #PTPRosesContest
Customer wait times are at 20-year highs for contact centers. According to ICMI research 8 out of 10 contact centers plan to expand their workforces this year. ow.ly/aWfF50IYBkB
Over the last few years, I’ve grown my bootstrapped business to $50M+ in revenue. The headline sounds great, but it wasn’t pretty. There was a lot of failure, misstep and doubt along the way. Here are 20 hard earned (non-fortune cookie) lessons, I picked up along the way:
I read all 40,000 words from Jeff Bezos' Amazon shareholder letters. Here are 9 lessons worth your time:
20 things I wish I could tell my 18-year-old self:
* U.S. Tax revenue: $2,170,000,000,000 * Fed budget: $3,820,000,000,000 * New debt: $ 1,650,000,000,000 * National debt: $19,271,000,000,000 * Recent budget cuts: $ 38,500,000,000 Let's now remove 8 zeroes.
Hey @espn, I’d like to buy and reimagine the X Games. Here’s my plan (RT if you’re interested):
The first blue dot (ATH) has landed! The alignment is wondrous, this is what human psychology looks like in a programmed money. #Bitcoin
Soak in the world of @SahilBloom I organized and distilled his educational threads into a summary of big ideas What he’s taught us about how to think, errors to avoid, and personal growth:
The critical difference between building on top of a #platform and configuring an application is that the latter had to anticipate your use case. Hence, most enterprise apps are not platforms and will ultimately lead to customageddon. leanpub.com/platformstrate…
My pick to win the #KentuckyDerby is Brooklyn Strong (@realBKLYNSTRONG). #PTPRosesContest
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