xcel_c's profile picture. CX is the new stage for corporate warfare!   C-Xcel helps businesses achieve success through customer centricity.   Reach us at 9599496661

C-Xcel

@xcel_c

CX is the new stage for corporate warfare! C-Xcel helps businesses achieve success through customer centricity. Reach us at 9599496661

C-Xcel reposted

Goodbye 2021 as you fade into oblivion. You have been tough and presented challenges galore Welcome 2022 - may you bring hope and joy and success in all endeavors #NewYear2022 #HAPPYNEWYEAR


C-Xcel reposted

Time.. the biggest teacher and also the best Healer. Give it time. Time will tell. #Time #teacher #Healer


C-Xcel reposted

Don't be a wall builder. Always be a bridge-builder. Walls divide. Bridges connect. #people #bridge #Connect


C-Xcel reposted

This is year 3 getting dedicated to managing Covid globally! Yet people have not learned enough to stay cautious, distanced, and masked. Lessons not learned, keep getting repeated. That's the law. Learn the lesson now. #Covid_19 #learning #lessons #coronavirus


C-Xcel reposted

There is a product. By itself. And then there is the very same product, adapted to fit its core customers' needs. And validated by them. The two can be soooo vastly different! Startup founders and Mentors will vouch for this #startups #creation #product #cutsomer #Markets


I support the Mensarius Oath for ethical investing created by @govclab vcl.to/mensarius #MensariusOath


C-Xcel reposted

The metaverse is here, and it’s not only transforming how we see the world but how we participate in it – from the factory floor to the meeting room. Take a look.


C-Xcel reposted

That first time the customer lands on your website or makes a phone call – that’s the opening act. From that point, the show has started. In business, the show never ends. There’s the follow-up, customer support and repeat business.


C-Xcel reposted

How comfortable are you in giving and receiving?


C-Xcel reposted

People can only meet you at the depth, at which they have already met themselves #life #people #relationships #meeting #understanding #depth #knowing


C-Xcel reposted

When you’re in crisis mode (as we have been), the personality of a company becomes magnified, and the research shows that younger generations have the largest magnifying glass.


C-Xcel reposted

Ganpati Bappa Morya! 🙏🙏

anjalimn's tweet image. Ganpati Bappa Morya! 🙏🙏

C-Xcel reposted

Regardless of the type of business or industry you are in, have you adapted the way you do business to meet the new expectations of a customer who has been, for lack of a better word, Amazonized? hyken.com/customer-exper… #customerservice #customerexperience #CX

Hyken's tweet image. Regardless of the type of business or industry you are in, have you adapted the way you do business to meet the new expectations of a customer who has been, for lack of a better word, Amazonized? 

hyken.com/customer-exper… #customerservice #customerexperience #CX

Diversity & CX? When an organisations' people profile mirrors its customer profile, they are likely to serve them better - creating better products, designing better services, in short a better customer experience. #CX #customerexperience #diversity #innovation #organisationplan

xcel_c's tweet image. Diversity & CX?
When an organisations' people profile mirrors its customer profile, they are likely to serve them better - creating better products, designing better services, in short a better customer experience. 
#CX #customerexperience #diversity #innovation #organisationplan

#Change is the only constant, as they say. Changing be hard, but Not Changing can be Fatal How are you #Changing for your #customers and your #employees #CX #CustomerExperience #EmployeeExperience #agile

xcel_c's tweet image. #Change is the only constant, as they say. Changing be hard, but Not Changing can be Fatal
How are you #Changing for your #customers and your #employees 
#CX #CustomerExperience #EmployeeExperience #agile

the customers' perception is only reality. all else are opinions.. and they don't matter

You tell your customer "I am really busy". Your customer hears "You are not important. I have no time for you". It doesn't matter what you mean or what you say, the only thing that matters is what the customer hears and perceives. #customerexperience #culture #communication



C-Xcel reposted

How to Create the Perfect Elevator Pitch for Your Startup Idea fi.co/insight/how-to… via @founding #startup #elevatorpitch #founders


#CustomerService begins where #CustomerExperience fails. Focus on building Experiences that have low dependence on service to pick up the threads. What are you focused on building? #CX #CXCEL #Customerfirst #Business #strategy #planning #care #service #customers #enterprise

xcel_c's tweet image. #CustomerService begins where #CustomerExperience fails. Focus on building Experiences that have low dependence on service to pick up the threads.
What are you focused on building?
#CX #CXCEL #Customerfirst #Business #strategy #planning #care #service #customers #enterprise

In business, honesty & integrity r mandatory values. But is the same always true when it comes to transparency with customers? Even if it means owning up when something goes wrong? For customers, #transparency leads to #trust Its the best policy #business #Communication #brand

xcel_c's tweet image. In business, honesty & integrity r mandatory values. But is the same always true when it comes to transparency with customers? Even if it means owning up when something goes wrong?
For customers, #transparency  leads to #trust 
Its the best policy
#business #Communication #brand

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