#custserve search results
Gotta remember to sign off with #CustServe - Truly old school tonight...
Learn how cost-saving #chatbots could turn your #custserve strategy on its head. Read the Forrester report:msft.social/YID0xl
💥 Don't give your customers a ho-hum experience. Surprise and delight them with service that WOWS! #customerservice #CX #custserve #businessleadership
.@Sense @alexmr rounded out the day of learning focused on #leadership and #responsibility. #CustServe #growth Thanks for a great day of learning @HubSpot 😃
#Social pioneer @joshuamarch of @conversocial talking about #CustServe pain points at the launch of his new book “Message Me” - looking forward to my signed copy!
And the results are in! According to @Incite_Group's poll to all webinar attendees concerning their 'top priorities for customer service in 2019,' improved response and resolution times were on top. What does this tell us concerning brand/consumer engagement? #CSWest #CustServe
#AI gives #custserve agents more bandwidth to provide a human touch, meeting rising customer expectations. Read the #custserve trends Forrester report: msft.social/eYu2ea
Explore the new, invisible role of channels in customer service with expert Shep Hyken and Anand Janefalkar, CEO of UJET, on Thurs., July 26th at 11:00 am PDT. #custserve #custexp #shephyken @UJETco Register at bit.ly/2L9UkUtVideoca… Pass it on!
80% of companies say they deliver “superior” customer service while only 8% of customers feel the same - Lee Resources #customerservice #goodCX #custserve
Here's a quick round-up of all the awesome things we've been up to last month at Zoho Desk! Check out the latest Zoho Desk Community Digest: zurl.co/JTlT #ZohoCommunity #custserve
- 5 Tips to retain customers in COVID-19: Why Trust is far more vital than Customer Satisfaction odinanswers.com/five-ways-your… #CX #CS #CustServe #CustomerExperience
“Effective questioning brings insight, which fuels curiosity, which cultivates wisdom.” Here's why you should never stop learning about your customers >>> bit.ly/3cuWoQa via @TheRealPBX #customerservice #CX #custserve
.@customerthink selected my recent blog post on importance of building Customer Trust as 'Editors Pick' :) lnkd.in/dJkwvDp #CX #CustServe #CustomerService #customersupport #customerexperience #customercentric #D2C #MRX
5 Ways Your Customer Service/CX Team Can Build Customer Trust! My post last week on the overlooked importance of Trust vis a vis CSAT/NPS got a lot of interest. So thought I would share today’s follow up post #CX/#CS/#CustServe teams can build Brand Trust: lnkd.in/dHMfRAb
Adding headcount is unsustainable — transform operations with stronger automation and AI. Read the #custserve trends Forrester report: msft.social/uM2Bqn
Startup uses AI to transform call center workers' accents into "white voice" | Boing Boing bit.ly/3TeHmo4 #ai #custserve #white
The #custserve dictionary 👇
Customer service is about seeing the positive qualities in a client with negative behavior. #custserv
Gotta remember to sign off with #CustServe - Truly old school tonight...
How easy or hard are you to do business with? 2025 if the year of simplification & customers want brands who are easy to work with. podcasts.apple.com/us/podcast/sto… #makeiteasy #custserve #custexp #makemoney #simplifiedCx #tonytips @doge
A7: Most organizations including com on companies, non-profits and charities are transactional unfortunately. Charities forget you until they need another donation and companies usually do worse. #custserve
A2 | #custserve Better to make multiple sales than just one. Customers who are not happy with their purchase or who feel they have been tricked will likely not come back to buy again. They also won't recommend a company to their friends.
A3 | #custserve I honestly do not think orgs should be offering their own subjective opinions to influence customer buying decisions. They can certainly provide more information to help customers make up their minds.
Yes we do due to industry rules. Sometimes it is not always expensive though. #custserve
Someone needs to come up with an app so users can login and see all of their bills in one place, and make it easy to pay your bills all at once. Then maybe our research team will get to stop looking up answers like this one for Bank of America. #custserve trib.al/EhKLklW
AI is Reshaping Contact Centers! 🚀 Dive into the future of #ConversationalAI and its transformative impact on customer service. bit.ly/3ZFjE81 #cx #custserve #cctr #ai
AI is Reshaping Contact Centers! 🚀 Dive into the future of #ConversationalAI and its transformative impact on customer service. bit.ly/3ZFjE81 #cx #custserve #cctr #ai
I also worked at 🍕🛖! (and in the back, too.) "Production", phones and dish duty. Sounds like we had similar experiences, imma leave this here (You will not ge this time back, but maybe worth it? 🤣): youtube.com/watch?v=7HpCJo… #CustServe #CX #PizzaHut #Doughmaster
#custserve Q3. I think the basics will always be the basics. So we have to get those consistently right. But evolving in ways that surprise/delight is always a good idea to keep things fresh, though not at the expense of those brilliant basics.
AI is Reshaping Contact Centers! 🚀 Dive into the future of #ConversationalAI and its transformative impact on customer service. bit.ly/3ZFjE81 #cx #custserve #cctr #ai
@SpiritAirlines Hi. I'm having a challenging time with Spirit's website chat. It has asked me the same verifying questions in the same chat, 4 times in the past hour. I think they're overloaded. Can you help? Thanks! #custserve
Is there a worse customer service team in the world than @Ticketmaster … take all the money and don’t pay their customers 👎 #custserve frol their ticket exchange. Fill our forms, no update. No phone calls. Nothing.
.@Vonage Introduces Conversations for @Salesforce for Seamless Customer Journeys across Channels, Processes and Organizations.. #CX #cctr #custserve #CPaaS - vonage.com/about-us/newsr…
A9 #custserve a successful customer who is convinced that his success is due to us is likely to do more business and spread the good word.
@lululemon your exchange policy is bushleague. You’ve lost an OG customer who just wanted an exchange. Some of the worst #custserve ever.
Good article on "Forging genuine customer experiences through AI" by @jdrosen2. Collaborative intelligence - Pulling together the right balance of human empathy and judgment, with the speed and scale of AI. #CX #CCaaS #custserve ow.ly/hVQF50N3WHV
#customerservice #custserve #customercare #trainer #keynotespeaker #speaker #internationallyacclaimedtrainer #organizationalcultureofservice #funnyspeaker #attitudespeaker
Learn how cost-saving #chatbots could turn your #custserve strategy on its head. Read the Forrester report:msft.social/YID0xl
A7| #custserve
Q7 | #custserv Opinion - Which do repeat customers value more: Over-the-top service, or consistency?
And the results are in! According to @Incite_Group's poll to all webinar attendees concerning their 'top priorities for customer service in 2019,' improved response and resolution times were on top. What does this tell us concerning brand/consumer engagement? #CSWest #CustServe
.@Sense @alexmr rounded out the day of learning focused on #leadership and #responsibility. #CustServe #growth Thanks for a great day of learning @HubSpot 😃
So, what @AlaskaAir really means is that wine flies free one way only…Why bother purchasing a protective wine suitcase if you are going to charge me to bring it back home… #custserve #customerservice
💥 Don't give your customers a ho-hum experience. Surprise and delight them with service that WOWS! #customerservice #CX #custserve #businessleadership
What's Customer Care With Flair? It is providing that unique customer experience to each customer as we build an emotional connection with them- the VXI way. Watch how we do it here: bit.ly/3bGEnAz #CX #CustServe #YouTube #VXI #CustomerCare
#AI gives #custserve agents more bandwidth to provide a human touch, meeting rising customer expectations. Read the #custserve trends Forrester report: msft.social/eYu2ea
- 5 Tips to retain customers in COVID-19: Why Trust is far more vital than Customer Satisfaction odinanswers.com/five-ways-your… #CX #CS #CustServe #CustomerExperience
.@customerthink selected my recent blog post on importance of building Customer Trust as 'Editors Pick' :) lnkd.in/dJkwvDp #CX #CustServe #CustomerService #customersupport #customerexperience #customercentric #D2C #MRX
Here's a quick round-up of all the awesome things we've been up to last month at Zoho Desk! Check out the latest Zoho Desk Community Digest: zurl.co/JTlT #ZohoCommunity #custserve
80% of companies say they deliver “superior” customer service while only 8% of customers feel the same - Lee Resources #customerservice #goodCX #custserve
Bring customer experience into focus and you will never lose track. Simplify the connected world for your customers and differentiate your brand from the rest of the pack. #CX #CustServe
Explore the new, invisible role of channels in customer service with expert Shep Hyken and Anand Janefalkar, CEO of UJET, on Thurs., July 26th at 11:00 am PDT. #custserve #custexp #shephyken @UJETco Register at bit.ly/2L9UkUtVideoca… Pass it on!
5 Ways Your Customer Service/CX Team Can Build Customer Trust! My post last week on the overlooked importance of Trust vis a vis CSAT/NPS got a lot of interest. So thought I would share today’s follow up post #CX/#CS/#CustServe teams can build Brand Trust: lnkd.in/dHMfRAb
The Definitive Guide to Chatbots: These Bots Are Here to Serve. ow.ly/udvx30jJcA7 #chatbots #custserve
#Social pioneer @joshuamarch of @conversocial talking about #CustServe pain points at the launch of his new book “Message Me” - looking forward to my signed copy!
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