Ascendr
@Ascendr_CSM
Customer onboarding and Project management platform 💪 Resources to empower Customer Success - Templates and examples 📚 - Mentoring, advice and guidance 🏁
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Say goodbye to chaotic customer onboarding! Introducing Ascendr - the ultimate tool for ISVs. Streamline your projects, manage customer interactions and take your CS to the next level. Try it now for FREE at ascendr.co.uk #customeronboarding #projectmanagement #ISVs
Onboarding is the only chance you'll get at a second first-impression
Love this! Great article on how to perfect the onboarding journey.
The Importance of Customer Onboarding: How to Get It Right - pixelproductionsinc.com/customer-onboa… #customers #onboarding #customeronboarding #LeadGeneration
We're in the right space! Such a huge opportunity support the ever growing Customer Success revolution.
#CustomerSuccess #platforms #market was valued at USD 928.94 Million in 2021 and is projected to reach USD 6920.61 Million by 2030, growing at a CAGR of 25.3% from 2023 to 2030. Read@ bit.ly/3WPEIFG @GainsightHQ @Totango #tech #TechnologyNews #Analytics #Software #news
I want to do a collaboration with @MrBeast so badly around #GiveWithoutTake in London - retweet this to help me get his attention! 🙏🏻
Check. This. Out. 👊💪 #CustomerOnboarding #CustomerSuccess #ProjectManagement #Implementations #COMINGSOON
If I were to help you right now, what resources would be most valuable? CS Plans? Onboarding decks? QBR presentations? #CustomerSuccess #CSM #HelpMeToHelpYou
Top 15 Vulnerability Scanners #Hacked #CyberSecurity #Hacking #tech #infosec #CyberAttack #scan #Vulnerability #Pentesting #cyber
.@YapilyLtd is growing! 💪 Hiring a Customer Success Manager (London) startup.jobs/customer-succe…
Strategy question: What's the best approach for getting going with a new SaaS platform? Free tier to get people on and demonstrate the value at a low level? All tiers paid for with upsells? All you can eat paid for plans? #SaaS #BusinessStrategy #Sales
Good morning everyone and welcome to the new year. I hope you all had a lovely holiday break and are refreshed and ready to kick off the year! #excited
Recently watched a video from @simonsquibb on the importance of having purpose in a business. Our ultimate purpose is to enable the success of Customer Success individuals. With this in mind, we're going to be launching free resources to aid them in the new year #GiveWithoutTake
Counting down the days to launch... #CustomerOnboarding #CustomerSuccess #ProjectManagement #Implementation
Fantastic conversation this morning about how we're going to integrate AI into the platform, so that the job of the CSM is sooo much easier! #AI #CustomerSuccess #Innovation
Intercom Study Reveals Younger Generations Prefer Casual Language in Customer Support tinyurl.com/yp6s6mky - Generational differences in communication style and preference for emojis and GIFs in customer support revealed #CustomerSupport #CustomerExperience #CustServ
I'm overwhelmed by the power of AI that has exploded this year. Exploring possible use cases for AI. Thoughts/ideas? - Chatbots - Natural language summary/review - Personalisation - Predictive analytics - Language translation What do you want to see? #AI #CustomerOnboarding
Curiosity is the superpower of a CSM. Find out how to become an even better CSM by nurturing your inquisitive nature. Thanks for the great podcast @markstagi @AvomaInc #CustomerSuccess #ProfessionalDevelopment #CSM
It was great to be on the Modern SaaS Podcast chatting about Customer Success and creativity! We covered a few key topics: - Curiosity - a superpower in tech - How curiosity helps in objection handling A few highlights below and the full Pod here: open.spotify.com/episode/4r3zW2…
I can't say this enough. I love my job. I love helping people and I want to share my experiences. I want to build a community of CSMs and those who onboard customers to make them the rockstars they're capable of being. #CustomerSuccess #ProjectManagement #SaaS
🙌 A proper structure to your onboarding process is critical to ensure that you deliver a consistently great onboarding experience #customeronboarding #customersuccess
Discover how business software solutions can help standardize their onboarding process. Watch the video now: youtube.com/shorts/bnyfHi1… #customersuccess #pipeline #advocacymeaning
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