Paul Singh
@paulsingh
CEO @ Strata š¦ (Stripe for Healthcare). Active Angel Investor. Husband. Dad. Airstreamer. Past: Co-founder @ Bump Health, Founding Partner @500GlobalVC
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šØBIG NEWS: Iām thrilled to share that StrataPT has raised $25 million to accelerate our mission to help PT, OT & SLP practices run and grow better. Until now, we relentlessly focused on our customers because, as a bootstrapped company, that was the only way to ensure our ownā¦
If the education pipeline for PT, OT, and SLP doesnāt change soon, these "professions" are in real trouble. The recent Department of Education āprofessional programā downgrade has everyone talking about image, status, and terminology. But the real impact isnāt the labelāitāsā¦
One of the biggest challenges in cash-based therapy models is this: clients love gadgets. Shockwave, tape, ultrasoundāyou name it. The āshiny stuffā feels good, feels fast, and feels worth paying for. Some argue that āoutcomes drive a cash-based practice.ā But Iād push back aā¦
For clinic owners exploring outside capital, itās critical to know the investor on the other side of the table ā and the criteria theyāll use to evaluate your clinic. Let's break it down š 1ļøā£ Angel Investors Individuals writing early-stage checks. Fast decisions. High riskā¦
Your clinic is on one of two paths right now ā bought or sold. The scary part? Most owners donāt know which. Here's the difference ā¬ļø When youāre bought: Youāve built a clinic with predictable revenue, strong margins, clean billing, and low operational noise. People approachā¦
Healthcare needs a mindset shift from "Insurance doesn't pay for that" to "Let's figure out a way to create the best patient experience" Simple forms of communication are crucial, especially when the technology is readily available. Clinic owners, don't fall into theā¦
One of the sneakiest (yet most important) question practice owners rarely think to ask is THIS šš» āIs any of my data being stored offshore?ā Offshore data storage is one of the biggest hidden risks in healthcare. And most owners donāt realize itās happening behind the scenes.ā¦
In both tech and healthcare, the real barrier isnāt money ā itās mindset. Today, you can launch a practice for as little as $1Kā$5K using mobile care, lean operations, and cloud-based tools. The limiting factor isnāt capital⦠itās the belief that you need permission,ā¦
First time speaking at PPS! ā Every time I get the chance to speak with practice owners, Iām reminded how much entrepreneurial thinking belongs in healthcare. The more we treat our practices like real businesses, the more impact we can have on patients, staff, and ourā¦
This is one of the biggest drivers of new patients and retention: š Do you have openings when people actually want care? A few questions clinic owners should be asking: 1. Do you offer early morning or evening slots for working professionals? 2. How many days out is yourā¦
Too many clinics default to the same template: 3 visits a week for 6 to 8 weeks, regardless of the patientās lifestyle, goals, or circumstances. But hereās the thing: Consumers are getting smarter. š” Theyāre expecting tailored, flexible, and realistic care. They know theirā¦
Healthcare needs a mindset shift from "Insurance doesn't pay for that" to "Let's figure out a way to create the best patient experience" Simple forms of communication are crucial especially when the technology is readily available. Clinic owners, don't fall into theā¦
š„µ Hot Take: asking patients what insurance they have is killing your clinic. Here's why: The healthcare system often asks patients for more than theyāre willing to giveāand itās costing clinics. How many times have you heard, āWhatās your insurance?ā or āDo you have aā¦
šØ Final boarding call: next stop ā Orlando. StrataPT is on our way to PPS 2025 next week, ready to share our vision for how physical therapy businesses can run smarter, scale faster, and get their hours back. We will be hosting some fun events - if you're interested in moreā¦
Every wasted hour is lost revenue. StrataPT helps you take them back ā automatically.
Clinical leadership isnāt about keeping people forever... no matter how hard you might try š«£ Itās about leading them well while you have them. Too often, practice owners treat retention like a win and resignation like a loss. But what if real leadership meant doing whatās bestā¦
Most clinics donāt stall because of a lack of demand ā or a lack of money. They stall because of capacity. And hereās the uncomfortable truth: most owners arenāt actually measuring it. Clinician capacity vs scheduled visits Units per visit vs completion of plan of careā¦
First-time clinic ownersāthis oneās for you....Receiving an audit letter from a payer can feel intimidatingābut itās normal, and every clinic should be ready. Audits happen regularly, and being proactively prepared can save you time, stress, and lost revenue. Hereās how to stayā¦
š4 ways to fight the holiday slowdown in your clinic: ā Get proactive with scheduling. Call patients early to confirm visits, reschedule missed appointments, and protect your schedule from no-shows. ā Use admin days wisely. Knock out chart audits, cleanup billing backlogs,ā¦
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